Our Pledge to You

Kasners Heating, Cooling, and Plumbing Is dedicated to excellent customer service and ensuring the quality of work is performed to the best possible standards for every customer. We strive to ensure all state safety standards and local codes are met. We plan on staying in business and helping the American people with improving their homes/buildings with our knowledge and expertise 

Find out more

Home & Building Policies

Roof Damage

Example: If a HVAC system is replaced on roof, or service work is performed we do not assume liability for shingle damage, holes, and water damage.

Plumbing Failures

Example: If an evaporative cooler is replaced for a home or building. We do not assume liability for any of the plumbing that was not replaced. Water damage. 

Electrical Failures

Example: If an AC system is replaced Kasners Heating, Cooling and Plumbing does not assume any liability for electrical that was not replaced.  We assume no liability for fire damage.

Structural Issues

Example: If an AC system is replaced but insulation is not updated in home or attic venting not adequate. Kasners Heating, Cooling, and Plumbing does not assume liability for energy performance.

Code Violations

Kasners, Heating, Cooling, and Plumbing assumes no liability for out of code buildings or homes.

Lift & Crane Policies

Kasners Heating and Cooling does not assume liability for crane operator or property damage.

Contractor Liability

Kasners Heating and Cooling does not assume liability for other individuals' actions. 

Property Liability

Kasners Heating and Cooling assumes no liability for property damage. Rain, Lightning, fire, earthquakes. Act of God damages 

Payment Terms

Payments not made when work is completed, contract payment schedules not met will result in a mechanics lien or stop work until payment is resolved.

Service Agreements

All contracts signed by Kasners Heating, Cooling, and Plumbing are legally valid for 6 months of date of signing. If services are not before end of year date the contract is void.  

Project Cancellations

Cancellations of projects must be submitted in writing. Equipment/materials purchased for projects are non-refundable at time of purchasing after contract signing and material ordering.

Add a footnote if this applies to your business